Associate System Engineer, SE Excellence Center - ANZ
About the role
Support the SE organization through activities that drive customer adoption as well as lifecycle management of a customer’s fleet of products and solutions. Assist internal teams with configuration validation in support of sales opportunities, collect data for use in the creation of sales plays and lifecycle management programs and processes, work with established programs and sizing tools to provide customers with a product performance solution, be involved in the Account Planning process as part of a larger team, assist with solution designs and take point on simple designs, assist prospects and customers with basic demonstrations, system configurations, feature adoption, and answers to technical questions, work cross functionally with internal departments such as Customer Support, Professional Services, Renewal, Sales Operations, and Order Management, support both pre-sales and post-sales activities, optimize customer engagement and satisfaction, drive technical account management.
Candidates will join an innovative team pushing engineering boundaries. Depending on the domains associated with this job, you will be expected to design clean APIs, write automated test cases, and participate in peer code reviews. We value developers who focus on performance optimization, fast load times, and simple, maintainable architectures.