Process Trainer - Assistant Manager - Merchant Lending

The role involves managing call quality programs, designing and delivering training initiatives, coaching teams, and ensuring continuous improvement in contact center operations. The ideal candidate should have strong proficiency in Kannada and Telugu, with additional knowledge of South Indian languages being advantageous.

Candidates will join an innovative team pushing engineering boundaries. Depending on the domains associated with this job, you will be expected to design clean APIs, write automated test cases, and participate in peer code reviews. We value developers who focus on performance optimization, fast load times, and simple, maintainable architectures.